1. General

1.1 These terms and conditions apply to all services and products offered by  Tanbara.
1.2 By using our services or products, you agree to these terms and conditions.
1.3  Tanbara  reserves the right to change these terms and conditions. Changes will be communicated via our website.

2. Services and products

2.1  Tanbara offers foot care products and services. Details of our products and services are provided on our website and other communication channels.
2.2 We strive to provide accurate and up-to-date information about our products and services. However, errors or inaccuracies may occur.

3. Orders and payments

3.1 Orders can be placed through our website or other approved channels.
3.2 Payment must be made using the payment methods offered. An order will only be processed after receipt of payment.
3.3 Tanbara  reserves the right to refuse or cancel an order if fraud or misuse is suspected.

4. Delivery and return conditions

4.1 We strive to deliver our products quickly and carefully. Delivery times are approximate and subject to change.
4.2 Returns are possible within 14 days of receipt, provided the product is unused and in its original condition. Return shipping costs are borne by the customer.
4.3 Personalized or hygiene items cannot be returned.

5. Liability

5.1  Tanbara is not liable for damages resulting from the use of our products or services, unless caused intentionally or through gross negligence.
5.2 Our products and services are not a substitute for medical advice. If in doubt, you should consult a doctor or medical professional.

6. Data protection and data security

6.1 We respect your privacy and process your personal data in accordance with applicable law.
6.2 Your data will be used solely to process orders and improve our services. For more information, please see our Privacy Policy.

7. Disputes and applicable law

7.1 These Terms and Conditions shall be governed by Hong Kong law.
7.2 Disputes should preferably be resolved amicably. If this is not possible, disputes will be submitted to the competent court.

If you have any questions or comments about these terms and conditions, please contact our customer service at service@tanbara.com